The Nigerian Communications Commission (NCC) has been ranked among Nigeria’s three best-performing Ministries, Departments and Agencies (MDAs) in the 2026 Public Service Reforms Performance Assessment conducted by the Bureau of Public Service Reforms (BPSR).
The Commission secured third position in the nationwide assessment after excelling across key performance indicators, including the Self-Assessment Tool (SAT), Freedom of Information (FOI) Compliance Score, Fiscal Transparency and Integrity Index, and official website performance metrics. The Nigerian Investment Promotion Commission (NIPC) and the Nigerian Export Promotion Council (NEPC) were ranked first and second respectively.
The annual assessment evaluates the performance of Federal Government MDAs in implementing public service reforms, promoting transparency, accountability and improving service delivery.
In addition to recognising outstanding institutions, the BPSR honoured 20 individuals from the federal, state and local government levels for exceptional leadership and public service. Among the recipients were the Head of the Civil Service of the Federation, Mrs. Didi Walson-Jack, and the Senior Special Assistant to the President on Sustainable Development Goals, Mrs. Adejoke Adefulire.
Speaking at the award ceremony in Abuja on behalf of the Executive Vice Chairman and Chief Executive Officer of the NCC, Dr. Aminu Maida, the Executive Commissioner, Technical Services, Engr. Abraham Oshadami, described the recognition as an affirmation of the Commission’s ongoing commitment to reform.
He thanked the BPSR for sustaining the annual assessment framework, noting that the recognition acknowledged the NCC’s efforts to strengthen transparency, accountability and regulatory excellence.
According to him, the award would encourage the Commission to sustain reforms that improve service delivery while enhancing public confidence in the telecommunications sector.
Oshadami said the recognition also reflected the Commission’s commitment to improving service quality, transparency and responsiveness for telecom consumers across the country.
He reaffirmed the NCC’s resolve to continue deploying innovative regulatory measures to improve service quality and strengthen consumer protection nationwide.
Over the past two years, the Commission has introduced several reforms aimed at promoting accountability in the telecommunications industry. These include the launch of the National Coverage Map, which provides near real-time information on network availability and performance, and the publication of Quarterly Network Performance Reports to give consumers greater insight into operators’ service quality.
The NCC has also directed Mobile Network Operators (MNOs) to simplify the presentation of their tariffs to make them clearer and easier for consumers to understand. Operators are equally required to comply with updated Corporate Governance Guidelines designed to strengthen accountability and operational efficiency.
In addition, the Commission has intensified the proactive publication of industry data and regulatory information to improve transparency and keep the public better informed.
Director-General of the BPSR, Mr. Dasuki Arabi, commended participating MDAs, particularly the top-performing agencies, for demonstrating commitment to transparency, accountability and open governance.
He said the awards, held as part of activities marking the United Nations Public Service Day, recognise institutions that have shown outstanding performance in implementing reforms and delivering quality public services.
The latest ranking builds on the NCC’s strong performance in previous assessments. In 2025, the Commission was ranked the second-best-performing Federal Government agency in the BPSR’s website performance assessment. This year’s expanded evaluation covered additional indicators, including the Self-Assessment Tool, FOI compliance, fiscal transparency and integrity, alongside official website performance.
